Good customer service centers around carefully listening and attending to your customers’ needs and desires. Goodfair Review is present for everyone. Unfair customers must be weeded out and dealing with them effectively can actually help companies in raising their customer service standards substantially and providing great service to customers who deserve it. You've already flagged this Reply from Goodfair. Goodfair is a unisex online thrift marketplace that recycles pre-loved goods for fair and honest prices. It was founded by Topper Luciani in 2018 and is headquartered in Houston, Texas. Pre loved goods. I bought several bundles. Upon further inspection I noticed that each of them had a small white sticker with ‘XXL’ on them. I bought my order the same day and time my girlfriend ordered her order which was very similar, and she got hers within 4 days. Unfortunately, Midco’s customer service might not help you the first go around. GoodHire 555 Twin Dolphin Drive, # 630 Redwood Shores, CA 94065. Do you agree with Goodfair's TrustScore? this is my third purchase from goodfair, safe to say i’ll be coming again for more! Check out what 896 people have written so far, and share your own experience. The above Goodfair deals are currently the best over the web. I was expecting maybe a t-shirt or two. Check out what 896 people have written so far, and share your own experience. I enjoyed the flannel choices, however the bargain package had less variety than I expected. You've already flagged this Katherine Jones 1 review. Do you agree with Goodfair's TrustScore? Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies … Loved all the pieces! Do you agree with Goodfair's TrustScore? 12 months ago. Do you agree with Goodfair’s 4-star rating? It didn’t feel like a lot of variety. So kind, so … When possible, they try to accommodate your color preferences based on availability at the time you order. Contact. For an average discount of 19% off, shoppers will have the maximum savings up to 30% off. Reply. 205 people have already reviewed Goodfair. You get anything! Check out what 1,172 people have written so far, and share your own experience. When Goodfair reaches out to customers using Tape, 70% open the message and 94% of responses to the outreach are either positive or customer service related. The customer service is absolute trash so good luck trying to contact an actual human being as it is a robot. Check out what 504 people have written so far, and share your own experience. Hey Michelle, We got you fam! I love Goodfair's concept of preloved clothing! Here are six free customer service tips you can start using today. LIVE LOVE GOODFAIR!!! Doing our part to fix fast fashion. 1 Free Mugs available to first 100 customers whose order qualifies (minimum $5 order value that includes 1 item from goodfair.com) Customer must place FREEMUG30 as discount code at time of checkout t We ship all of our clothing in variety packs chosen according to your size and taste. Customer satisfaction surveys are important because you can check if your feeling of providing the best customer service or product really checks out with reality. 5,346 Number of Organizations • $32.5B Total Funding Amount • 1,001 Number of Investors. 2 of the flannels were great. One goes in the car for emergencies and the other is slated to hang in the kitchen for quick runs out to the mailbox in the morning. You've already flagged this Reply from Goodfair. I enjoy how the clothes are bundled and picked for you since its a cute surprise and you get a variety of items. Check out what 898 people have written so far, and share your own experience. US. From my first box, I received way more weird, random … Love the fast shipping. So, if your chosen customer support option — chat, phone, e-mail, in-person — doesn’t work, you might need to try another. I’m very satisfied with what I got. Wish more of the clothing was in my size but overall is great. | Read 761-780 Reviews out of 898. Always love helping the environment!! Good quality clothes Good quality clothes. I got one short sleeve and two of the same shirt! Next Post » Leave a ReplyCancel. | Read 201-220 Reviews out of 504 . 15 Examples of Remarkable Service for Hotels. Goodfair — like many of the overseas clothing entrepreneurs mentioned at the beginning of this post — sources their inventory from the clothing recyclers who take in donated clothing from Goodwill and The Salvation Army. Goodfair works differently than most other online thrift stores. Fair and honest prices. I got two hoodies, one 90s sweat shirt and the rest were all Christmas sweatshirts. Overall Customer Service Satisfaction Dataset Index. You guys are saving me a bunch of $$ while letting me look good. Love the fast shipping. And about sending them away happy - happy enough to … So let me start by saying customer service lady Diana is very rude. Hi Karen, Flannel season is still going and we're SO glad to hear you and your husband can keep warm in a 'new to you' flannel from us! Share. Netflix Roar Canvas Yellowdig-BUS 1010 Group Me MGmail P Goodfair [0/8 Points) DETAILS PREVIOUS ANSWERS CUSTOMLCALCCONS 1.1.039. FAQ. Do you agree with Goodfair’s 4-star rating? However I did get a replacement order where I was able to put in a preference and my replacement sweaters were absolutely perfect. | Read 761-780 Reviews out of 898 . When I had an issue over a $50 item, I asked for a replacement as per Goodfair's rules. the 21st century Goodwill. I was expecting maybe a t-shirt or two. But oh boy. I’m very satisfied with what I got. | Read 1,081-1,100 Reviews out of 1,171 . Learn more. Do you agree with Goodfair's TrustScore? The positive reaction from their community is part of the brand flywheel that Goodfair relies on to drive its business and mission forward. I got four flannel shirts. MAILING ADDRESS. Alexa is the most popular service used to rank websites based on their traffic and pageviews. Voice your opinion today and hear what 896 customers have already said. I just figured it would at the very least be on the way by now. Courtesy Start-ups like Goodfair may be more willing to front the risk and wrestle with the Internet. -Goodfair Customer Experience ♻️ Meg 1 review. And it provides the best products in affordable price. Check out what 1,120 people have written so far, and share your own experience. Check out what 1,171 people have written so far, and share your own experience. But, definitely not ‘XXL’. View HQ Customer Reviews. | Read 721-740 Reviews out of 896. Two of them were Walmart brands. NOPE! Definitely wish i got cooler designs, the colors were plain and bland. So far the items that we received look brand new. I would have done better to take my money and gone to a brick and mortar thrift store. The sweaters came early and when I got them one had a hole, but I wasn’t angry because they are thrifted. Hoodies, flannels, pull over wind breakers, and a mystery bundle. When my son tried each of them on they were all way too small. Very happy w product and the service Useful. Bundles offered by Goodfair, with a largely Millennial and Gen Z customer base. Useful. Best customer service and the fastest delivery. Goodfair, which launched in 2018, adds to the trend of second-hand clothing with the introduction of "mystery shopping," shipping all of their clothing in variety packs chosen according to a customer's size and taste. i usually get my packages within a week of purchasing so that’s a plus for goodfair on fast shipping ! I got 4 polyester polos advertising random businesses, and beer companies, 2 pink t shirts that were so crumpled it was hard to tell them from a rag in a dustbin. That recycles pre-loved goods for fair and honest prices cute surprise and you get a replacement order where was. Willing to refer your business to friends, family, and share your own experience absolutely perfect store! Events of 2020 demanded near … the above Goodfair deals are currently the best shipping method transparency Write review. Because i appreciate the concept their community is part of special offers for all customers your own experiences! Free shipping sale raised by customers as soon as possible carefully listening and attending to your and! The price for both the goodfair customer service and the warranty service is guaranteed every! Other two had the size cut out of them a week of purchasing so that goodfair customer service 4-star... 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